Capture was one of Almaty’s first professional photo studios, built around high-quality equipment and a comfortable environment for photographers and production teams.I joined Capture in 2020 as an administrator and gradually moved into a management role, taking responsibility for the studio’s development and internal processes.
At the time, the studio was going through a financially difficult period. Together with the team, we restructured operations, developed a clearer positioning and communication strategy, improved the customer experience, and introduced new tools, including an online booking system.
Over three years, we rebuilt the studio’s processes, strengthened its presence in the local creative community, and brought the business from debt back to profitability.
Key outcomes:- Developed a clearer brand positioning
- Built and grew the studio’s social media presence
- Introduced an online booking system
- Improved internal and customer-facing processes
- Updated technical equipment based on photographers’ needs
- Helped bring the studio from debt to profitability